Frequently Asked Questions

My office is at 555 Republic Drive, 2nd floor, in Plano, TX, near 75 and Park.

You can book an appointment by calling the office at 469-207-3132, by sending an email to donna@thetlccenter.com, or by filling out the contact form on our website.

Sessions are usually 45-60 minutes.

Yes I do take the following insurances: Aetna, Cigna, Oxford, United Healthcare, Oscar, Blue Cross Blue Shield. You can set up your account with my third-party administrator https://headway.co/ to utilize your insurance plan. Please check directly with your insurance company to verify your covered benefits, co-pays and deductibles.

My reduced session fee for first responders is $80. If you are not a first responder, the session rate is $150.

GOOD FAITH ESTIMATE

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, or any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions, or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.